Privacy Policy

At Mail Boxes Etc. Malaysia we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. This notice also covers use of your personal information when you submit franchise enquiry through our website. Your continued use of this site signifies your assent to this Privacy Notice and Policy. Mail Boxes Etc. does not sell, or trade customer’s personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group for the purposes for which it was collected, as authorised and consented by you. For example, the conduct of a franchise enquiry of your choice on our website. When you submit franchise enquiry with us it may include your:

  • Name
  • NRIC/Passport Number
  • Marital Status
  • Home Address
  • Email Address
  • Date of Birth
  • Gender
  • Telephone Number
  • Mobile Number

Subscription to our Newsletter and promotional email marketing, app, blog
Where you have selected to receive news, periodic offers, or promotional email marketing, by ticking the appropriate box on our web forms, we will use only relevant personal information to contact you.

We may communicate with you by email, post, phone, SMS text message and social media posts and messaging where you have provided consent at the time we collect your personal information.

In addition to the personal information outlined above, you shall be asked if you would like to subscribe to our marketing and or promotional materials from time to time. These marketing and or promotional materials may come from within our corporate group wholly or through affiliation with third parties. If you choose to so subscribe, you are deemed to have consented to us processing within our corporate group and or third parties your personal information for this purpose.

Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form Submit a request / enquiry or enter information on our site.

Why we collect your personal information
We collect your personal information to:

  • Provide you with products and services that you may request from us or Mail Boxes Etc. franchisees
  • Check your identity to protect security and prevent fraud, when you use our services
  • Improve and develop our services
  • Meet our legal obligations

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information to use it to improve and personalise our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customisation programmes, simply indicate your preferences in My Page or by following the directions provided with the communication or advertisement.

How we keep your personal information secure
Mail Boxes Etc. Malaysia and/or Mail Boxes Etc. franchise stores are committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.

By continuing to use Website, you consent to the processing of your personal data in accordance with the Privacy Policy, Terms & Conditions and Seller Agreement by Company.

Personal information rules applying to Mailbox Rental
The privacy policy term also applies to mailbox rental customers as we deem you to understand and agree to all rules that we have set for using our Mail Box Rental service.

Changes to our Privacy Notice and Policy
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated July 2018.

Contact us
If there are any questions regarding this privacy policy you may contact us using the information below.

MBE Business Holding Sdn Bhd
 35-2, Jln 22A/70A Desa Sri Hartamas,
Kuala Lumpur 50480 Malaysia